FAQ- Frequently Asked Questions - and Answers
Activating GPS-Photo Link
I can't register the software. The message says it is being used somewhere else. or- My computer crashed and I need help reinstalling GPS-Photo Link.
Each GPS-Photo Link license works on one computer at a time. If possible, deactivate the license on the computer where GPS-Photo Link was last running. If you cannot access the old computer, contact our office by email or phone (303-255-2908) so that we can deactivate the old computer and make your serial number active again. We will need your current license number to deactivate your license.
I accidentally installed the latest version of GPL and now it is in Trial mode. How do I get it back?
If you install the latest version of GPS-Photo Link without a current maintenance agreement, the software will run in trial mode until you purchase an upgrade. If you do not wish to purchase an upgrade, uninstall the software and reinstall your version. You can see which version you have on the Serial Number Activation Manager. Find the link to the version you need on the Download/Upgrades page. Scroll down until you find the version you need.
I get errors when I try to download the software from a link in an email or from the survey page.
Use the direct links to the software found on the Download/Upgrades page.
When I upgraded ArcGIS my GPS-Photo Link toolbar went away.
Make sure you have the version of GPS-Photo Link that is compatible with the ArcGIS you are installing. You may need to upgrade GPS-Photo Link.
- GPS-Photo Link 4.x is compatible with ArcGIS 9.x and earlier versions
- GPS-Photo LInk 5.0 - 5.1 are compatible with ArcGIS 9.x and 10.0
- GPS-Photo Link 5.2 is compatible with ArcGIS 9.x, 10.0 and 10.1
My versions are compatible but the toolbar isn't there.
Frequently when users upgrade ArcGIS while GPS-Photo Link is already installed the toolbar is erased. To get it back , begin by right clicking on the ArcGIS toolbar and looking for the GPS-photo Link menu. If it is there, select it and the toolbar should appear. If that doesn't work,reinstall GPS-Photo Link. You can find your version here: Download/Upgrades page. Scroll down until you find the version you need.
- If you have ArcGIS version 9.x, ESRI .NET Support for ArcGIS must be installed before using the GPS-Photo Link toolbar.
To check for the ESRI .NET Support Feature for ArcGIS, navigate to the location on your hard drive where you installed ArcGIS Desktop and look for the DotNet folder. For example, go to C:\Program Files\ArcGIS\DotNet. If you do not find the DotNet folder, follow the instructions below for installing the Esri .NET Support Feature for ArcGIS.
To add the Esri .NET Support Feature, you will need to access ArcGIS either on CD or via your network.
Go to Start>Control Panel>Add/Remove Programs, select ArcGIS Desktop, and click Change.
When the message window appears, either insert the ArcGIS Desktop CD into your disk drive or browse to the source for ArcGIS Desktop on your network and click OK. When the ArcGIS Setup window appears, select Modify and click Next. Select .NET Support to be installed on local hard drive, click Next, and follow the instructions to install the Esri .NET Support Feature for ArcGIS.
- If the above doesn't work, and you have ArcGIS 9.3.x, try the following
Open a command prompt (i.e. click “Run”, then type in “cmd”).
Change directory by typing this at the c: prompt:
cd \Program Files\GeoSpatial Experts\GPS-Photo Link
Register the extension typing (or copying) the entire line below :
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Regasm "gps-photo link extension9.dll" /codebase
It should say “Types registered successfully” at the end of the output.
The toolbar should appear in the list in ArcMap now.
Can someone install just the ArcGIS Toolbar for free so I can send my data to another user and have them use the toolbar to view the photos?